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news and opinion

GasboxDMG wins Sales Support Team of the Year

We're delighted and proud to have beaten stiff competition from seven other finalists to win 'Sales Support Team of the Year' at the National Sales Awards in March 2009 for our work with Vodafone. 

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Lines of communication must be kept open

Chris Hancock responds to an article on the government's recent suggestion of allowing a postponement period to borrowers, reiterating GasboxDMG's key messages of nurturing the customer by offering a caring and supportive approach

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Why the missed opportunity in retail returns?

The ever growing popularity of online retailing, combined with telephone and catalogue sales, means retailers must manage customer returns outside of the traditional store environment.

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Debt collection: the school of hard knocks

Chris Hancock reiterates Gasbox's message of building better relationships with customers and the advantages this can bring to both parties, via HR within the debt collection industry

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