April 22, 2010
Chris Hancock contributes a 'top tip' about workforce management to Call Centre Helper.
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April 22, 2010
Chris Hancock discusses how flexible approaches to business hold the key to ongoing success.
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April 22, 2010
GasboxDMG managing director Chris Hancock explains how outsourcing the testing of customer communication improvement concepts to a 'laboratory' environment can provide a dedicated forum for brands to perfect new approaches and in the long term improve customer satisfaction levels.
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January 19, 2010
Digital Marketing Group has been named UK's largest digital business for the second consecutive year by top marketing services, media and entertainment financial specialist Kingston Smith W1.
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